AtDXB CRATE, your privacy matters. We are fully committed to protecting your personal data and ensuring that your information is handled with transparency, care, and in compliance with applicable data protection laws in the United Arab Emirates (UAE).
Information We Collect
We collect the following types of data to process your orders and provide a seamless shopping experience:
Personal Information: Your name, email address, phone number, billing and shipping addresses, and payment information.
Usage Data: Details such as your IP address, device type, browser, and pages visited to help us improve site performance and user experience.
How We Use Your Information
Your data is used strictly for legitimate business purposes, including:
Fulfilling and delivering your orders efficiently.
Providing updates, promotional offers (only if you opt-in), and responding to customer service inquiries.
Enhancing and personalizing your shopping experience on our website.
Sharing of Information
We do not sell or rent your personal informationto any third parties.
We may share limited information with trusted service providers (e.g., payment processors, logistics partners, and email platforms)only to the extent necessaryto fulfill your orders and services. These partners are bound by confidentiality agreements and data protection obligations.
Cookies & Tracking Technologies
To improve your experience, we use cookies and similar technologies to remember your preferences and understand how you interact with our website.
You may adjust your browser settings to disable cookies; however, some features of our site may not function properly without them.
Your Rights
As a valued customer, you have the right to:
Access and review your personal data.
Request corrections or deletion of your information.
Opt out of marketing communications at any time.
To make a data request or raise a concern, please contact us at: 📧info@dxbcrate.com
