Q: How long does delivery take?
A: Orders are delivered across the UAE in 5–10 working days after processing.

Q: Can I return a product if I don’t like it?
A: Yes, within 7 days of delivery, as long as it’s unused and in original packaging.

Q: Do you offer Cash on Delivery?
A: Yes, COD is available throughout the UAE with order confirmation.

Q: How do I track my order?
A: You’ll receive a tracking link once your package is shipped.

Q: What if I receive a damaged or wrong item?
A: Please contact us within 48 hours at info@dxbcrate.com with images. We’ll fix it ASAP.

Q: Do you ship outside the UAE?
A: Not at the moment — we currently ship only within the UAE.